Audit inbound and outbound customer phone calls and email exchanges.Evaluate accuracy, tone, professionalism, and adherence to company standards.Identify performance trends, coaching opportunities, and recurring issues.Qualifications:...
You'll evaluate calls led by Customer Success Managers, both proactive and reactive, using our Quality rubrics.You'll spot recurring gaps in communication or process and recommend coaching and training improvements.What You'll Do:Listen to...
Nelnet is seeking a remote, full-time Client Success/Implementation Lead to own the full onboarding lifecycle for our platform. You'll configure workflows, deliver training, and coordinate cross-functional teams to ensure successful adoption...
Machine Learning EngineerPosition:Machine Learning EngineerType:Hourly ContractCompensation:$80–$140/hourLocation:RemoteAbout the OpportunityThis opportunity is for experiencedMachine Learning Engineerswith expertise inPython, machine...
American Logistics Freight Agent Program Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. Are you currently a W2 employee working for...
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Sutherland is hiring for a work-from-home International Voice Process-Customer Support role with immediate joining. We are seeking candidates who can handle international calls and deliver customer service excellence.Minimum 6 months...
At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of...
Job TitleOnline Order Filling Associate$14.00 - $27.00/hr Part time Shift may start between 8:00am - 11:00am Shift may start between 1:00pm - 4:00pmRole SummaryOnline Order Filling associates have one focus: to fill and dispense online...
City/State Norfolk, VA Work Shift Multiple shifts available Overview: Sentara Health Plan is currently hiring a Manager, Special Investigative Unit/ Program Integrity / CPC - Remote! ...
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Remote Full time Job Description: Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better...
Kopp Travels, located in the United States, is seeking a Travel Customer Representative to assist clients throughout their travel journey. Responsibilities include responding to inquiries, managing bookings, and providing information about...
LDR Site Services is seeking a customer support specialist to ensure smooth order management after the sale across the lifecycle. You will handle inbound calls, emails, and tickets, resolve issues, coordinate relocations and swaps, and act as...